Please review our store policies carefully before placing your order. By purchasing from Aurum Glo, you agree to our processing times, shipping terms, and refund/return policy.
We kindly ask that all customers read thoroughly before checkout to ensure a smooth and informed shopping experience.
We kindly ask that all customers read thoroughly before checkout to ensure a smooth and informed shopping experience.
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Return/Refund Policy:
Please note:
Due to hygienic and safety reasons, we do not offer refunds or returns.
We encourage you to choose your products carefully and reach out to us if you have any questions before purchasing. We’re happy to help you make the perfect choice.
Damaged or Incorrect Items: Please inspect your order upon reception. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue. Contact us within 2 days of receiving the item. Send an email to shopaurumglo@gmail.com. Include 3 clear pictures of the damaged item(s) and your order number. We will review your request and provide a resolution if possible.